L’Oréal’s CSCO on Adapting to Customer Expectations

The Gartner Supply Chain Podcast - A podcast by Gartner

As fiscal conditions tighten and shopping habits change in response, supply chain leaders must adapt their operations to keep pace. This episode of the Supply Chain Podcast with L’Oréal’s Damien Decouvelaere explores how B2B and B2C customer expectations are driving change across the supply chain.