How To Install Packages Of Care Without Feeling Salesy
The Go-To Physio - A podcast by Dave O'Sullivan
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In this episode of the GoToPhysio podcast, Dave O'Sullivan discusses the implementation of packages of care in a clinical setting without feeling salesy. He emphasizes the importance of understanding patient value outcomes, empowering patients to co-create their care plans, and ensuring that every session has a clear plan. The conversation highlights the need for clinicians to build trust with patients and the efficiency that packages of care can bring to a healthcare business. Takeaways Packages of care can improve efficiency in clinics. Understanding patient value outcomes is crucial. Patients should co-create their treatment plans. Every session should have a clear plan and milestones. Trust is built through clear communication and progress. Sales scripts can feel uncomfortable and erode culture. Packages of care should be positioned as savings for patients. Empowering patients leads to better engagement and outcomes. The initial assessment is key to successful package implementation. Packages help reduce cancellations and improve rebooking rates. Sound Bites "If it looks salesy, it probably is salesy." "99% of patients will turn up anyway." "There are actual milestones along the way." Chapters 00:00 Introduction to Packages of Care 02:51 Understanding Patient Value Outcomes 06:05 Empowering Patients in Their Care Plans 08:59 Building Trust and Confidence in Treatment 11:44 The Role of Admin in Package Sales 14:41 Overcoming Mental Blocks and Misconceptions 17:58 Conclusion and Call to Action 19:17 Podcast Outro (audio fixed).mp4 Additional Resources: Free Head Physio Systems 6 Step Checklist: https://thegotophysio.com/checklist/ Our Flagship ‘Go To’ Therapist Mentorship Program: https://thegotophysio.com/mentorship/ Our Clinic Owner Business Mentorship Program: https://thegotophysio.com/business-mentorship/ Happy Progressing Patients Book: https://thegotophysio.com/book/ For our Latest Updates, Be Sure To Follow Us On Social Media: Facebook: www.facebook.com/daveosullivansportsphysio Instagram: www.instagram.com/daveosullivanphysio/