EP 013: How to Say "No" - The Golf Professional's New Dilemma

With the record numbers we're seeing at courses throughout the country, Golf Professional's are now faced with the challenge of often having to say no to their members and customers. No there aren't any tee times, no there isn't any space in that event, no we can't host your outing...and so on. This is new for many of us since we've been trained to say "Yes" and to constantly seek out ways to grow rounds and revenues. As I found out in a conversation a few years ago, knowing...