Who's responsible for being responsible? With Mary Portas and Emily Cromwell

How do you make change happen? And not just any change. We’re talking about a systemic shift towards living, working and doing business more sustainably. Does it start with us? What about the companies supplying the products and services we buy? Should they change their ways in response to demand - or lead the way because it’s the right thing to do? For the planet and their business. And what about the role of governments and regulation? In this episode, we’re exploring how we got to peak consumption – and peak waste, as well as the role individuals and businesses can play in shaping a more sustainable way forward. Our guests? Retail expert, Mary Portas, and consumer leader, Emily Cromwell. Tune in to find out: Why the word ‘consumerism’ might be out of date How vintage clothing and upcycling are becoming mainstream  How businesses are changing their models in response to the climate crisis What Mary describes as the ‘kindness economy’ and why it's important   Enjoyed this episode? Check our website for our recommendations to learn more about this topic: deloitte.co.uk/greenroompodcasts You can also watch our episodes over on YouTube: youtube.com/@DeloitteUK   Guests: Mary Portas, retail expert and founder of Portas Agency and Emily Cromwell, Climate Change and Sustainability Lead for the Consumer Industry at Deloitte.  Hosts: George Parrett and Lizzie Elston Technical support: Deloitte Creative Studio Original music: Ali Barrett