#32 How to provide Epic Customer Service

Leading on from our episode last week on Star Seller Badges - Lynsey and Anna look at customer service as a whole. The girls have a good old discussion on what's important to them as buyers and how they bring those importances inside their own personal Etsy shops. Lynsey talks about her mission and values and how this impacts how she sells her products and Anna speaks on providing assistance, sign posting and problem solving. They both also touch on the subject of equality and representation within your shops. This is a real conversation episode with top tips and tricks as always! ____________ https://www.thehandmadebusinesspodcast.co.uk/ ______________________ Lynsey’s Pages: @LynseyWarrenCoaching  @RaindropCrafts @TheHandmadeCraftFair Lynsey Warren Website  RaindropCrafts111 on Etsy The Handmade Business Hub by Lynsey Warren  Etsy Success Toolkit  -- Anna's Pages Handmade Success for Etsy Sellers by Anna's Planners (closed for nolw but sign up to the newsletter to hear when the doors re-open) Want a FREE ETSY SEO GUIDE? Click here @AnnasPlanners Memories and More Gifts  Jewellery and Gems Co  The Pastel Cactus Co