Episode 101 — Carolyn O'Boyle — The Boston Beer Company

EVERY MANAGER INTERACTION IS A MAKE-OR-BREAK MOMENT Boston Beer's CPO reveals why those quick hallway chats and casual feedback sessions matter more than you think. Episode #101 of The Hennessy Report features Carolyn O'Boyle, CPO at The Boston Beer Company speaking with host Dave Hennessy and Keystone Partners' colleague Brenda Stanton. Carolyn shares how she's transforming manager-employee interactions at the makers of Sam Adams, Truly, and Twisted Tea. Why? Because she's tired of seeing promotions announced via text and performance reviews done in airport lounges. Learn how The Boston Beer Company is: - Training managers to nail the moments that matter - Replacing outdated retention strategies with real engagement - Moving talent across the business (not just up) - Managing burnout before it starts The Hennessy Report - Where HR leaders learn from HR leaders.