Connecting With Your Customers At An Emotional Level
The Home Service Expert Podcast - A podcast by Tommy Mello: $100 Million Founder|Forbes, Inc., Entrepreneur Columnist - Fridays
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Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they’ve successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer experience...
