Company Culture - An unusual advocate

Sometimes it takes fresh eyes to see solutions for problems you've been struggling with forever. That's what this episode on culture change felt like. My guest was Israel Peck - head of Cratic Ai. He used to be a consultant on massive cost-cutting projects and discovered that culture has a huge financial impact. So he started Cratic Ai to help companies successfully shape their cultures. As you might think, given cost-cutting, he has a finance background not HR. So the conversation was overflowing with fresh perspectives and insights. Like: - HR needs one metric. All the other departments have them. He suggests that employee net promoter score (eNPS) could be that number (see the video below). - It's been shown that EBITDA will increase by $10-25,000 PER EMPLOYEE for every quartile shift in eNPS. - He know how to move the needle on eNPS and you could use his software, but you don't have to. - We often implement programs to change culture. His methods change it from the inside out. - The secret is: conversation. Not so secret right? He has a weird way of encouraging it. - In my opinion, you have to be brave to reap the rewards on this. I have had other guests who reinforced the power of great conversation in helping to create better teams. Having done a lot of this work and accidentally did some of what he talks about, I believe he is on to something. I believe we will see more of Israel and his ideas! Check it out! Find Israel on Linkedin or https://cratic.ai/ Find me for HR consulting at https://thehrhub.ca