Managing Employee Attendance (SMB Series)

Attendance management is not discipline. We use it when valid issues affect an employee's ability to meet the commitments of their employment. In this episode, I tackled the fairly common yet tricky issue of attendance or absenteeism management. This is part of the series I am doing for small and medium businesses and NFPs on HR. However it has a lot of relevance for anyone involved in this aspect of HR. It's Canadian content - especially towards the end. In it, I discuss how to on how to effectively manage attendance and the impact that poor attendance has on productivity, morale, the customer experience and the overall work environment. Also: 🗂️ The types of absences that fall under attendance management and how to address them, from chronic lateness to unscheduled absences. 📋 The importance of having clear policies and procedures for attendance, creating objectivity and fairness in the workplace. 📈 The role of data and documentation in managing attendance, and the tools that can assist in tracking absences effectively. 🗣️ How to have a constructive conversation with an employee about their attendance, respecting their privacy and focusing on solutions. Managing attendance is not about blaming or punishing, but about getting work done while recognizing things happen. Please tune in! As I said, I'm an HR Consultant. Reach out at [email protected].