Tips From The Maverick Mediator

Anthony Munday - also known as the Maverick Mediator - is the award-winning CEO of TM Development Associates Limited. This is a Consultancy that delivers conflict resolution development for managers, accredited ACAS mediation, accredited Structured Debriefing and leadership mentoring. Anthony specialises in mediating conflicted senior teams and complex, long-standing disputes. Anthony joins Lucinda to talk about the subject of conflict in the workplace and what we can do about it as HR professionals. KEY TAKEAWAYS The most successful way to defuse potentially combative situations is to take an early approach - a proactive stance on conflict resolution. Arbitration is different from mediation. Arbitration is when an external party comes into a situation, listens to both sides, and makes the situation clearer. Mediation is the art of building rapport, building trust and building confidence. Often by gaining complete trust, we can get to the root causes of conflict, which can stem from past trauma. Time limits on mediation are incredibly disrespectful, We cannot hope to build trust if the clock is ticking BEST MOMENTS 'I adopted a coaching style of leadership' 'You can't entirely eradicate conflict' 'The nature of mediation is variable' 'It's entirely about rapport, building trust and confidence' VALUABLE RESOURCES The HR Uprising Podcast | Apple | Spotify | Stitcher   The HR Uprising LinkedIn Group How to Prioritise Self-Care (The HR Uprising) How To Be A Change Superhero - by Lucinda Carney HR Uprising Mastermind - https://hruprising.com/mastermind/   www.changesuperhero.com www.hruprising.com            Maverick Mediator - https://www.maverickmediator.co.uk ABOUT THE HOST Lucinda Carney is a Business Psychologist with 15 years in Senior Corporate L&D roles and a further 10 as CEO of Actus Software where she worked closely with HR colleagues helping them to solve the same challenges across a huge range of industries. It was this breadth of experience that inspired Lucinda to set up the HR Uprising community to facilitate greater collaboration across HR professionals in different sectors, helping them to ‘rise up’ together. “If you look up, you rise up” CONTACT METHOD Join the LinkedIn community - https://www.linkedin.com/groups/13714397/ Email: [email protected] Linked In: https://www.linkedin.com/in/lucindacarney/ Twitter: @lucindacarney Instagram: @hruprising Facebook: @hruprising HR podcast, The HR Uprising, Diversity, Equality & Inclusion, Learning and Development, Culture & Change: https://hruprising.com/hr-podcasts/