Implementing Culture in Senior Living Ops w/ Rich DeLong

In this episode, show host Scott McCorvie and Rich Delong, Senior Director of Experience at SRI Management discuss the importance of culture in senior living. Rich and Scott discuss why culture is so mission-critical in senior living, how to effectively implement culture in your senior living organization, how to measure the impact of culture, and different ways culture can improve the operational, reputational, and financial performance of your senior living community. Scott McCorvie can be contacted at [email protected] and Rich DeLong at [email protected].