Episode 93 – The sound of success: Why it pays to listen to employees

We’re back for Season 11 of The Internal Comms Podcast! And kicking us off with a very special episode, this week host Katie Macaulay is joined by not one, not two, but three guests. Kevin Ruck, Mike Pounsford and Howard Krais are the three authors of a brand-new book called Leading the Listening Organisation: Creating Organisations that Flourish. They are all internal communications aficionados, and with this book they have dialled in on one of the most important attributes of any skilled communicator: the art of listening. It is often said that the best communicators, and certainly the best conversationalists, are skilled listeners. As leaders and communicators, we must invest the time needed to listen to understand – not simply hear – employees. The many benefits of effective employee listening for organisations are clear. Is it time to put your ear to the ground? Tune in to find out. As always, share your thoughts on this or any other episode of the Internal Comms Podcast using the hashtag #TheICPodcast. And thanks for listening.