Busting the 5 Biggest Myths of Key Account Management

The KAM Club Podcast - A podcast by Warwick Brown

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Unlock the mysteries of key account management (KAM)! This episode tackles 5 common misconceptions, revealing the realities and challenges KAMs face. Buckle up for insights and action steps to level up your game


  • Myth 1: KAM is all about maintaining relationships, not sales.
  • Myth 2: Key account managers only handle a few clients.
  • Myth 3: KAMs always side with the client, avoiding conflict.
  • Myth 4: KAMs are isolated from the rest of the organisation.
  • Myth 5: The role of key account management is becoming obsolete with AI and automation.


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