Creating a White Glove Customer Experience with Hannah Nieves
I'll Make This Brief - A podcast by Lauren Boyd

What is the first thing you think of when you hear the word Luxury? Luxury is an experience! In this episode, we’re joined by Marketing, Branding, and PR expert, Hannah Nieves of Hannah Nieves Consulting! Creating an intentional customer journey is something that will set you and your business apart. Thoughtfully creating an experience for your client each step of the way is what elevates it to that luxury, white-glove level service! Tune in to hear ways Hannah sets that intention, carries projects out with her team, and shares how you can strategically use PR in different ways to get your business out there! 01:15 Show up on Instagram the same way you show up in life! 02:40 Does it ever feel overwhelming managing your own content? 05:00 What is your thought process around creating a white glove service? 06:30 The platform Hannah’s consulting firm uses so clients can communicate with the team on the progress of their project. 09:00 Tips for someone thinking about PR but haven’t invested in it yet. 12:15 How do I know what to focus on to help my business grow through PR? 15:40 What is your go-to tip you give to entrepreneurs? Follow Hannah on Instagram | @hannahmnieves Learn more about how you can work with Hannah | hannahnieves.co ……………………………………….. Work with Lauren Boyd | Book a Consultation Connect with Lauren on Instagram| @thelaurenboyd Join the “Legally Aligned” Facebook Group | Join the Community