From Despair to Millionaire with Eric Chasen
The Leadership Hacker Podcast - A podcast by Steve Rush | The Leadership Hacker

Eric Chasen is a resiliency coach and a turnaround expert. Having suffered adversity, he has put those lessons to work in his new book, From Despair To Millionaire. In this episode you can learn from Eric about: It’s not about life’s events, it’s how you react to them Why mentoring in leadership is so valuable How gratitude can unlock fulfilment in your life and work Eric’s ABC of leadership Follow us and explore our social media tribe from our Website: https://leadership-hacker.com Music: " Upbeat Party " by Scott Holmes courtesy of the Free Music Archive FMA Transcript: Thanks to Jermaine Pinto at JRP Transcribing for being our Partner. Contact Jermaine via LinkedIn or via his site JRP Transcribing Services Find out more from Eric: Eric on Linkedin Websites: www.ericchasen.com www.fromd2m.com ----more---- Steve Rush: Some call me Steve, dad, husband or friend. Others might call me boss, coach or mentor. Today you can call me The Leadership Hacker. Thanks for listening in. I really appreciate it. My job as the leadership hacker is to hack into the minds, experiences, habits and learning of great leaders, C-Suite executives, authors and development experts so that I can assist you developing your understanding and awareness of leadership. I am Steve Rush and I am your host today. I am the author of Leadership Cake. I am a transformation consultant and leadership coach. I cannot wait to start sharing all things leadership with you. Eric Chasen is the special guest on today's show. He is a resiliency coach and turnaround expert, and he is the author From Despair To Millionaire. Before we get a chance to meet with Eric, it is The Leadership Hacker News. The Leadership Hacker News Steve Rush: In today's news, we explore how Google has created its high performance culture. Take one, looking signed, incredible Googleplex, and it's pretty obvious why they receive an average of two and a half million CVS and resumes every year. From having nap pods, offering onsite massage to providing every employee with three square meals a day. Google really got this absolutely boxed off. Yet, it is not only the indoor swimming pools, the beach volleyball courts and the free onsite laundry that has led to the 300 billion pounds, giant tech getting a 93% CEO approval rating for its CEO and Glassdoor. This company doesn't need to be generating millions in revenue to hack the fundamental principles that Google set the team apart. Here are the top three lessons that every business can learn from. Number one, psychological safety is a necessity. In 2012, Google launched an in depth study to determine what sets the teams part that struggled to work together and those that effectively meet their outcomes. Google put together a team of statisticians, organizational psychologists, and engineers to solve the dilemma. The project was called project Aristotle and it reviewed study spanning over 50 years, as well as every possible characteristic of the teams within the organization. They look for patterns of how the team is socialized outside of work, as well as inside of work. Personality traits, Jungian in it style of introverts and extroverts, and it soon became clear that these traits, the ones that are most of us would think most logically that would impact our ability to form weren't the key ones. And as they dig deeper, they found the understanding of the groups, norms, underwritten rules, by which the team governs itself almost, and the characteristics start with number one, psychological safety. Psychological safety is defined as the individual's perception of the consequences of taking an interpersonal risk. In other words is how any team member of the team perceives our ability to be innovative and admit to mistakes when it goes wrong. Number two, it starts with the leader. The impact of having a strong manager wasn't new to Google, but a project that they launched called project oxygen back in 2008 was an undertaking to dete