The Indispensable Leader with Bruce Tulgan
The Leadership Hacker Podcast - A podcast by Steve Rush | The Leadership Hacker

Bruce Tulgan is the founder and CEO of Rainmaker Thinking Inc. He is a prolific writer, having published over 21 books, including his latest book, The Art of Being Indispensable at Work. In this episode learn from Bruce: How to be the go-to person and not get overwhelmed Avoid over commitment syndrome Know when to say yes and when to say no Get yourself a go-to-ism and think like a go to person. Follow us and explore our social media tribe from our Website: https://leadership-hacker.com Music: " Upbeat Party " by Scott Holmes courtesy of the Free Music Archive FMA Transcript: Thanks to Jermaine Pinto at JRP Transcribing for being our Partner. Contact Jermaine via LinkedIn or via his site JRP Transcribing Services Find out more from Bruce: Bruce on LinkedIn Bruce on Twitter Rainmaker Thinking Website Full Transcript Below ----more---- Steve Rush: Some call me Steve, dad, husband or friend. Others might call me boss, coach or mentor. Today you can call me The Leadership Hacker. Thanks for listening in. I really appreciate it. My job as the leadership hacker is to hack into the minds, experiences, habits and learning of great leaders, C-Suite executives, authors and development experts so that I can assist you developing your understanding and awareness of leadership. I am Steve Rush and I am your host today. I am the author of Leadership Cake. I am a transformation consultant and leadership coach. I cannot wait to start sharing all things leadership with you. Joining me on today's show is prolific writer, Bruce Tulgan. He is also the founder and CEO of Rainmaker Thinking, before we get a chance to speak with Bruce, it's The Leadership Hacker News. The Leadership Hacker News Steve Rush: In the news today, we explore how the generations are adapting to grammar. Experts have found that the correct use of full stops in text messages, actually make young people feel uneasy. As it symbolizes that, the recipient is either annoyed or rather simply concluding a message and they want it to carry on. A recent study claims that young people are intimidated by full stops used in social media communication, as they interpreted as a sign of anger. Teenagers and those in their early twenties who are known now by generation Z or generation Zed, if you are in the UK. Have grown up with phones and smartphone technology intend to use much short and abbreviated messages using very little punctuation. So when full stops are used in text, younger people often perceive it to be passive aggressive and a sign of irritation. According to the Telegraph, Leiden University Dr. Lauren Fontaine tweeted, if you send a text message without a full stop, it is already obvious that you have concluded your message. So if you add that additional mark for completion, they will read something into it and it tends to be intonation or a negative term. And looking back in 2015 study from The Hampton University in New York involving 126 undergraduates found that texts ending with a full stop were perceived as insincere. Whereas messages ending with exclamation points were considered more heartfelt. Professor David Crystal, one of the world's leading language expert argues that the meaning behind the usage of full stops is changing fundamentally. He argues you look at the internet or anything like instant messaging as an exchange now uses fast dialogue. People simply don't put full stops in, he says. Unless they want to make a point, or if you are a dinosaur like me, who has been brought up with grammar. So in the age that we work in live in today, just be thoughtful of your audience, and the leadership lens here is know your audience and adapt your communication style verbally and written to make sure it makes the most sense. That has been The Leadership Hacker News. If you have any news, stories or insights, please get in touch. Start of Podcast Steve Rush: Bruce Tulgan is a special guest on today's show. He is the founder and CEO of Rainmak