AI and the Underwriter, An Interview with Caroline Thompson, CUO, Cowbell

This week’s The Leadership in Insurance Podcast focuses on all things Cyber and AI - where I am joined by Caroline Thompson, CUO, Cowbell.🔊Caroline and I unpack real-world use cases for AI to enable more effective underwriting that:✅Provides a better customer experience 💲Drives growth and improving loss ratiosWe also dig into changing workforce dynamics and why having a flexible mindset is more important than ever. Here are some of the other highlights:➡ How many data points you actually need to effectively underwrite cyber risk➡ Why brokers are your secret weapon for product development➡ How Cowbell’s AI co-pilot is increasing underwriting efficiency by more accurately identifying risks and providing more detailed referral reasons➡ The importance of team upskilling for the AI tech revolution (without neglecting core business skills)➡ Why versatility is the new superpower in insurance (for both employers AND employees)➡ The value of empathy, communication and honesty in managing change - a constant reality in start-up and scale-up environments Hosted on Acast. See acast.com/privacy for more information.