TLP339: The Beauty of the Game

Mano Watsa is the President and Owner of PGC Basketball, the largest educational basketball camp in the world. PGC Basketball has taught over 125,000 players and coaches how to be leaders on and off the court. Mano brings his sports and business experiences to the podcast with stories and advice on thinking like a coach, communicating, and making a difference in people’s lives. Listen to learn how to focus on the thing you can do best.    “Part of the beauty of the game is your individual contributions combined with working together as a team … where five players become like a fist, not five individual fingers … and they play together as one.”  - Mano Watsa     Key Takeaways [2:51] Mano’s journey has been a joy, but anytime you’re pursuing a vision, there are all sorts of challenges along the way, as well as opportunities. It’s often the challenges that don’t surface publicly. Mano has never seen a successful team or individual that has not had to overcome adversity, and he is no different. [4:20] PGC Basketball's founder, Dick DeVenzio, who played college basketball at Duke University and went on to play and teach the game across the world, created the Point Guard College with the point guard in mind. The point guard has to be the coach on the floor. They have to be able to run the show for their team and get their team to work together and play together. They have to “think the game.” [5:01] PGC teaches players to be the smartest player on the floor by equipping them with how to think like a coach, how to make good decisions that lead to winning basketball, and how to lead their team. Jan and Jim recall guest Sam Walker’s book, The Captain Class, on how the greatest sports teams in history have one thing in common, captains who were the coach on the floor. [6:13] Mano says PGC teaches players not only how to lead by example but to be effective communicators, inspire their teammates, hold teammates accountable, challenge them, and raise the standard for their teammates. Anyone leading a company, team, or family, is the point guard for that company, team, or family. [8:23] Jeremy Lin came to the NY Knicks and started the Linsanity era. Overnight Jeremy Lin was on the cover of nearly every magazine and was a household name as the first Asian-American in the NBA. Suddenly he’s scoring 38 points against Kobe Bryant at Madison Square Garden. He had a successful 10-year NBA career. [9:08] Toward the end of Jeremy Lin’s NBA career, Mano had the privilege and opportunity to support him in the realm of mindset and his approach. Mano has been inspired by Jeremy Lin’s story, his passion, and his commitment to the game, giving back to the game and making a difference in the world. Jeremy Lin is now playing professionally in China. [10:18] John Wooden won 10 national championships at UCLA and was named Coach of the Century. John Wooden epitomized what it means to be a coach and make a difference in the lives of young players. Mano and his business partner at the time, Dena Evans, had the privilege once of spending a remarkable morning with Coach Wooden. They immediately wrote down all they had learned from him. [12:30] Jason Sudeikis revealed that having John Wooden’s Pyramid of Success on the wall of Ted Lasso’s office is purposeful. [13:30] Five players that work together can be more effective than five talented individuals who don’t work together. Individual performers can significantly influence the outcome of the game, but they also depend on the performance of their teammates to determine the outcome of the game. It’s a beautiful thing to see players willing to pass up a good shot for themselves for a great shot for a teammate. [15:38] Michael Jordan was the best player in the world. His teammates said they found it difficult to play with him because his standards were so high. He had competitive greatness. He was at his best when it was needed the most. It’s helpful on a team to have a player that drives everyone toward winning. You need others who complement that person’s nature to make sure everyone gets along. [19:30] Mano helped the Mully Children’s Family organization in Kenya build a sports gymnasium. There are over 2,000 children under their care. Mano has been over there with them multiple times and loves their work. When he sees where these kids have come from and their optimism, even with what they lack, it gives Mano a perspective of gratitude and wanting to make a difference in the lives of others. [21:05] Denny Crum, former coach of the University of Louisville, was honored recently. One of his players stated that they never saw him get upset. He never yelled at his players. They called him Cool Hand Luke. He was always encouraging and supportive. He was a teacher to his team. [22:01] PGC founder Dick DeVenzio taught to use a six-to-one ratio of encouragement to constructive criticism. It’s a lofty standard. As a coach or leader, it’s so easy to see where others may be falling short but people thrive off encouragement. Connect with team members before correcting them. Always make deposits before you make withdrawals. As leaders and parents, think about the “bank account.” [24:15] Great coaches don’t try to make everything a priority. If you try to make everything a priority, nothing is a priority. You can’t be great at everything, on the court or in business. But you can be great and world-class in something. You have to let some things go and focus on others. [25:02] Great coaches don’t single players out unnecessarily. This goes for leaders and parents, too. Praise publicly and criticize privately. Good coaches and business leaders do a good job of not embarrassing and humiliating their people. They praise publicly and if they have to give criticism, they do so quietly and privately. [25:43] Great coaches don’t hold back when they’re wrong. They’re willing to admit mistakes. That takes humility and vulnerability, in practice and games. Get beyond your ego. Be willing to admit you don’t have it all together. [26:56] At PGC, they follow a commitment-based culture. Part of Mano’s commitment statement is that he’s a joyful work in progress. Accepting himself as a joyful work in progress allows Mano to admit mistakes and admit that he will always be a work in progress. [27:38] Past guest, Michael Bungay Stanier, told of a Legos bridge-building problem. Most people added pieces to solve the problem but the most expedient solution was to remove a piece. What’s on your plate? What are you going to take off your plate? Mano notes that when we say “yes” to something, we say “no” to every other alternative. That helps him to be discerning about what he says “Yes” to. [29:18] Mano decided recently that if it’s not a “Hell, yeah!” it’s a “No.” One of the mistakes Mano made in the early years of growing PGC was wanting to pursue every opportunity. In attempting to pursue every opportunity, they didn’t maximize any given opportunity. Mano learned as he grew as a leader to stop good things to focus on a great thing. [31:54] As coaches or business leaders, you can’t give all the encouragement that your players or staff need. To fill the gap, PGC introduced celebrations. Every staff meeting, no matter how many meetings are in a day, starts with 60 to 90 seconds of gratitude. It’s an opportunity for somebody to acknowledge a thing or project that the team or an individual has done well. People encourage each other. [34:50] Mano frequently tells his staff, “If you’re winning at work but losing at home, you’re losing.” Mano and PGC care about the staff as human beings and want them to win at home. If someone is not winning at home, their work will be compromised because everything bleeds over. When you’re at home, shut off work, slow down, and be present with family. [36:04] After reading In Praise of Slowness, Mano stopped college coaching to focus on PGC. He wanted to be present for his family. Another decision he made with his family was to limit the participation of their children in sports and activities. Their highest value was in spending dinner time together as a family and playing together. They prioritized family time over competitive sports. [39:02] Mano’s listener challenge: As business leaders, we must ensure that we’re doing everything possible to support our employees and teams. One of the ways we can do that is by helping to ensure that they’re able to bring their best possible selves to work each day. [39:24] For employees to bring the best version of themselves, they need to feel cared for, supported, and encouraged, and they need to be given space because if we’re just driving them hard all the time, we’re going to wear them down, especially in this world where many people just don’t feel settled. We can create a good environment while pursuing goals and lofty objectives and still helping our people. [41:21] Closing quote: Remember, “Do not let what you cannot do interfere with what you can do.” — John Wooden   Quotable Quotes “I’ve never come across a winning team, or anyone who’s been highly successful in anything,  that hasn’t had to overcome significant adversity. And I’m certainly no different than that, in terms of adversities.” — Mano “We like to think that a point guard isn’t just a position on a basketball court. Somebody leading a company is the point guard of their team. A quarterback is the point guard of their football team. … If you’re leading a family, you are the point guard of your family.” — Mano “The point guard has to be able to influence behavior in order to get desired outcomes. They have to be able to lead and communicate effectively.” — Mano “The beauty of the game [of basketball] is that five players who work together can be more effective and more successful than five talented individuals who don’t work together.” — Mano “In basketball, it’s a small enough team that you can significantly impact the outcome of the game by your individual performance but you can’t entirely impact the outcome because you have to be dependent on your teammates.” — Mano “Part of the beauty of the game is your individual contributions combined with working together as a team … where five players become like a fist, not five individual fingers … and they play together as one.” — Mano “There are so many life lessons that come out of the game when players are willing to put aside their individual agendas for the betterment of the team.” — Mano “You need a range of diverse personalities to really make a team as effective as it can be. But to have somebody that drives winning and drives outcomes is really, really valuable.” — Mano “People thrive off encouragement. No one has ever received too much appreciation or too much encouragement. And one of the principles that we teach to coaches … is connect before you correct.” — Mano “Every good leader … looks for opportunities to celebrate, to acknowledge, to praise, to encourage, and appreciate far more often than they do providing any constructive criticism.” — Mano “It actually builds trust when we’re willing to be vulnerable when we’re willing to demonstrate that level of humility. It’s hard because it requires getting beyond ourselves and it requires getting beyond our ego.” — Mano “One of the things I’ve realized, both in business and in my personal life: I just don’t have it all together.” — Mano “When we say ‘yes’ to something, we’re actually saying ‘no’ to every other possible alternative.” — Mano “If it’s not a ‘Hell, yeah!’ it’s a ‘no.’” — Mano “What gets scheduled gets done.” — Mano   Resources Mentioned Sponsored by: