Fixing debt recovery in India - How Credgenics is innovating collections

Recovery of debts is one of the murkiest experiences for any litigant in India. After decades of innovation in other areas (both private and public), the state of debt recovery and collection has not improved.   In this episode, we cover Credgenics, a legal tech company that is changing that at scale.    Credgenics is a SaaS-based debt resolution platform currently helping resolve a collective of over 2,000 crores (with a capacity to handle over 2 crore loans each month).    Their comprehensive end-to-end platform automates collections and recovery processes which have been re-engineered and organized to ensure the smoothest path to a resolution. It brings stakeholders together on a shared, centralized platform, and equips them with tools and workflows to resolve disputes in the most efficient, cordial, and inexpensive way.     This is especially useful in large enterprises, where the entire process is often broken down in-silos as different teams participate as per their own objectives and processes.    In this conversation, we learn all about Credgenics from their Chief Operating Officer (COO), Mayank Khera.