Addressing The Elephant: And how teams can learn to dance with (often invisible) conflict

Conflicts are fascinating. They are a natural part of working with other people and can drain significant amounts of energy way from our work together. Yet, for something that is so natural, we're often pretty bad at recognizing conflicts when they happen. For most us, 'conflicts' are those moments when people throw with doors, raise their voices or openly express their disagreement. But more often than not, conflict happens entirely below the surface. These are the "Elephants" that need to b...