How To Increase Sales By Loving Your Customers - Véronique Özkaya #26

Her first year in sales she did $456,000. The next year - $4.5 million. What's the secret to increasing your sales 10X? Meet Véronique Özkaya, a seasoned leader driving the sales and marketing for high growth organizations.

This interview is a masterclass on sales and customer relationships. Why is a salesperson like an orchestra conductor? How do you change your organization's mindset to be fully customer-centric? Learn in this video where we also discussed:

What are the opportunities for localization companies during the crisis
The benefits of a focused approach to prospecting
What are the signs of commercial people
Differences between Moravia and Lionbridge
Do you need to have a talent for sales
Tips for hiring your first salesperson as a small company
Walking away from a sale
Why your customers don't care about NMT
Marrying... Harvey Specter?!

This is episode 26 of my social interaction practice, also known as The Localization Podcast :) #localization and #translation insight delivered to you by the power of voice, this time with Véronique Özkaya.

If you want to see our beautiful faces, head to YouTube https://www.youtube.com/watch?v=jBHumlIagMM&list=PLSpSKUS7GX2Uu0kk_tblS8HvNtxlacJ9Y

Thank you for listening and enjoy :)