The Trust Factor: Building Strong Customer Relationships

In episode ten we are chatting with Karl Nieva, Senior Business Consultant - otherwise known as Chief Dining Officer - at Promotional Elements. Karl has been my go-to for years for all things SWAG and branded merchandise, and he is an amazing relationship builder. We’re talking about customer service and building trust with customers… and why it matters now more than ever. You can follow Karl on Instagram @thekarltopia.