Mastering Conflict Resolution in the Workplace with Carol Bowser

In this episode, Tom is joined by Carol Bowser, JD, founder of Conflict Management Strategies. They discuss the impact of conflict in the workplace, the importance of creating a healthy environment, and the challenges of remote work on conflict resolution. Carol shares strategies for fostering a positive remote work culture and provides insights on navigating conflict and difficult conversations. She emphasizes the importance of effective communication, feedback, and clear expectations.