236: Say What Needs To Be Said with Kim Scott

We've all heard it a million times, especially as kids: "Be nice!" Most people have been taught that if you don't have something kind to say, don't say anything at all. However, what do you do when you have necessary feedback to give, but it's not positive? This is where radical candor comes into play. The goal is to always speak with both love AND truth - at the same time. Today’s guest is Kim Scott. Kim is the author of Just Work and Radical Candor. Kim was a CEO coach at Dropbox, Qualtrics, Twitter, and other tech companies. She was a member of the faculty at Apple University and before that led AdSense, YouTube, and DoubleClick teams at Google. Kim and I talk about how to give productive feedback using her famous Radical Candor model. We talk about why giving feedback is so important even if it's uncomfortable, and how to solicit feedback most effectively. Members of the Modern Manager community get 10% Off The Feedback Loop Course. Starring David Alan Grier, Kim Scott, and a cast of eccentric characters, The Feedback Loop workplace comedy series and e-course teach Radical Candor’s proven feedback framework in a way that's fresh, fun, and effective to improve your communication skills at work and in life. Get it when you join the Modern Manager community.   Subscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox.    Read the related blog article: Give Your Team Members the Gift of Feedback   KEEP UP WITH KIM Radical Candor Website: www.radicalcandor.com Just Work Website: www.justworktogether.com Radical Candor Twitter: https://twitter.com/candor  Just Work Twitter: https://twitter.com/JustWorkBook Personal Twitter: https://twitter.com/KimballScott    Key Takeaways: The idea of radical candor is that you care personally and challenge directly at the same time. This means saying what needs to be said in a way that demonstrates carin