Episode 96 - 3 Tips to Having Difficult Conversations

Who doesn't love to talk about conflict? Most of us! But in this episode, Kelli Jordan and Jennifer Iverson talk about how to best handle difficult conversations. They give you three tips to consider and then walk through several scenarios. While most of the conversation centers around MOPS groups, these three tips can be applied to any conflict in life. For more resources on conflict resolution, complete the Managing Conflict course in the MOPS Leader Training & Certification.