New survey: A look at the current and future state of banking revenues, clients, and business models | The Ncast Episode 5

A survey was recently published on “Banking After COVID-19” https://www.greenwich.com/commercial-banking/banking-after-covid-19 and the findings are compelling. Greenwich Associates survey co-author Ron Balmer joins us on this podcast to talk about the adaptations required for operational risk and organizational agility as well as how the human factor does and will remain a key asset to any financial institution.