Belated! Post Hotseat
The Nicola Moras Show - A podcast by Nicola Moras - Tuesdays
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Welcome to the end of day 1 HOTSEAT This afternoon I wanted to share with you the importance of CYOB/CYA (Cover Your Own Butt or Cover Your Ass!!! Whichever feels good for you!) in your business. We talked through the importance of having a PROCESS (I know, it's not super exciting) for your sales process, the importance of having a refund policy and the importance of having an onboarding process. It's crucial that you can communicate this simply and easily if ever questioned about it, too! Again: CYOB!!! * Clearly articulate to people what they're going to get * How they're going to get it * What the reasonable outcome they'll have as a result of it. WINNING!! Also, at the end of every client session I run and or event I run, I always ask "What's the best most awesomest thing about our session/our day?" Today was no different! Every single person said (in various ways) that it was about having the TIME AND THE SPACE to work on what needed to be worked on. When are you going to carve out the time to work ON your business, ON your marketing, ON your messaging, ON your content, ON your programs or ON your intellectual property? Book it in RIGHT NOW!!! Remember: The World Is Ready For YOUR Brand of Awesome. Catch up on the full run down on the replay of today’s episode! Remember, The World Is Ready For Your Brand of Awesome, Nic