Consumerism is on the decline in healthcare

What happens when the "pay-viders" come to town? Payors are moving into the provider space with dollar signs in their eyes — and a flawed story about what the move means for the future of consumerism. To set the record straight, we interviewed Wendell Potter, a health plan whistleblower, to share why health plan moves are potentially constricting consumerism rather than expanding it.