How Zendesk uses OKRs to Scale Efficiently

The OKR Podcast - A podcast by Workboard

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Business Technology

Zendesk CIO Colleen Berbue says "it's just how we run the business" as she shares how OKRs flow into WorkBoard Biz Reviews and they ensure every major initiative has an OKR that clearly aligns to the company objectives. Teams, time, and effort align and they're building stronger accountability muscles as they grow from 6k people to 10k.