Episode 102 - OpEx with Marianne Rutz - Leading Gents - Paul Crichton

The Operational Excellence Show - A podcast by Leading Business Consultant Marianne Rutz

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Finances and financial viability of a business are hugely important and yet we seen to be reluctant to speak about the ins and outs of staying on top of your financial performance! Very often this starts with simply not knowing or not having clarity of your offering! Your service! Now that’s pretty fundamental! Paul shares with us what he sees in his accounting practice; what happens if your offering is unclear, your customers are not served and your finances go South! We also discuss how important scenario based planning is - so that you can actually deliver the goods, the service you already sold! And - why sometimes it’s best to cut your losses - rather than re-mortgaging your home and everything you worked so hard for! LinkedIn: https://www.linkedin.com/in/paul-crichton-5a265117/Website: https://www.mmgca.co.uk/ Course Waitlist https://rutzconsulting.com/customer-service-course/   Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/ Rutz Consulting Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production