Episode 11 - How Executive Coaching Helped Me to Drive and Grow in my Contact Center Roles

I am so excited for today’s episode with business executive and team leadership coach, Gregor Findlay the owner of Courageous Development! Gregor was the very first business coach I ever had. I was just promoted to Site Director in Accrington, near Manchester, to set up and open a brand new contact center. I was clearly talented, but out of my depth. My team was non existent, everyone I hired I felt I had to “control” because I could do it better myself. In no time I was overworked, stressed and frustrated. Thankfully my employer offered me help - in the person of Gregor Findlay! Gregor is an APECS Accredited Executive Coach with 18 years of experience and has helped hundreds of senior managers, directors and C-suite executives undergo transformative change, both personal and organisational. Gregor's mission is to help leaders and leadership teams develop and grow so they can make a bigger difference for themselves, their people and society. Gregor worked with big blue chip companies - such as Dell, Novartis, Munich RE and Sitel, where I got my coaching with him. He holds a BSc in psychology from the University of Edinburgh; his coaching is grounded in psychology  and neuroscience. Let’s roll! Our Facebook group 
https://www.facebook.com/groups/582396082326472/?source_id=1807833562816621

 Gregor's LinkedIn Profile: https://www.linkedin.com/in/gregorfindlay/ APECS: https://www.apecs.org My Podcast is produced by: https://www.unavoided.com