Episode 121 - OPEX - How to prepare for Peak 2022

Peak Season is approaching and with that can come stress, anticipation but also success. This year perhaps brings an extra and great pressure, as the world is dealing with high inflation costs, a war with no end in sight, staff shortages and increasing disruption of services. So how do we prepare? In this episode we delve in to what you can do to be ready for the challenges of the peak season.   Links: Episode 28 OPEX - listen to Episode 28 Course Waitlist: https://rutzconsulting.com/customer-service-course/ Marianne LinkedIn: https://www.linkedin.com/in/marianne-rutz/ Rutz Consulting Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production