Episode 135 - OPEX - Foundation Series - Customer Service Delivery Made Easy - Week 2 - THE BACKBONE OF OUR ORGANISATION… THE OPS HANDBOOK

Today we are discussing the importance of recording why you and your team are doing what your doing!  Most of our clients struggle to produce an operational manual or ensure they have systems in place that allow the business to run, even if some key stakeholders are not available!   Resources: We have created an amazing downloadable workbook for you - covering the content of this foundational series! Go and DOWNLOAD IT HERE… Links: Contact us at [email protected] or email me directly [email protected] Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production