Episode 90 - OpEx with Marianne Rutz - How I built a successful Consulting Business in Customer Service Delivery

Today - I’m taking you behind the scenes of Rutz Consulting! I dive into how I went from an employee to freelancer to CEO of my own consultancy business & the many challenges I faced & learned from along the way. Often I get asked…. How did you do it? In this episode I reveal some of the hurdles I came across from dealing with hiring the right staff, price structuring, marketing, stepping up, creating a delivery framework & so much more.  With my 7 steps guide I reveal what I have learned to help others. Enjoy the show!   Social Links Customer Service Delivery Made Easy - Waiting List: https://forms.gle/2kjJDJuYz7kXAoMU8 Carol Cox: https://www.speakingyourbrand.com/developing-your-own-framework-carol-cox-podcast-061/ Consultancy Fees: https://www.consultingsuccess.com/consulting-fees BoldHaus: https://boldhaus.com/   Marianne on Linkedin: https://www.linkedin.com/in/marianne-rutz/ Rutz Consulting Website: https://rutzconsulting.com/   This Podcast is produced by: Andrew Madden Photography & Media Production