S6E07 | From Planning to Printing - the Full Customer Experience with Jennifer Zapatka

Jennifer Zapatka fell in love with photography as a high school student, developing black and white film in the darkroom. Over the years, she lost touch with the craft - until her first puppy, Oats, arrived on the scene. All of a sudden, all she wanted to do was photograph her adorable new furry friend - ‘With Love & Oats’ was born! Now in her third year of business as a full-time pet photographer, Jennifer specialises in creating an exceptional client experience. We sat down to chat with her all about process, from planning to printing, the strategy behind her limited edition sessions and how she balances business with creativity through her passion project - ‘With Love & Dogs’.