#24 Intelligent Automation and Customer Success with Netcall's Richard Farrell

In this episode of the podcast, Arno and Sascha interviewed Richard Farell, Chief Innovation Officer at Netcall. The three talk about interesting use cases, the future of process and automation and Richard also shares some great advice on getting started with automation projects. Enjoy the show! Richard Farrell: https://www.linkedin.com/in/richard-farrell-754303a Netcall Website: https://www.netcall.com/ Netcall Blog: https://www.netcall.com/blog/ The Automation Guys: https://www.theautomationguys.net