Episode 32 - Training and Design in ISO

In this episode of the Quality Hub, Xavier Francis interviews Erin Finnegan, an Instructional Designer at Core Business Solutions, delving into the intricacies of creating training, particularly centered around ISO standards. Erin delineates the meticulous process involved in developing training, from gathering information from subject matter experts (SMEs) to scripting, storyboarding, and more. She underscores the importance of simplifying complex ISO standards through relatable examples and varied learning approaches. The two also include anecdotes of unique training experiences they have had while developing training at Core. Throughout the discussion, Erin highlights Core's evolution toward more engaging and customized training methodologies, emphasizing continual improvement. Helpful Resources: For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015 Contact us at 866.354.0300 or email us at [email protected] ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1 Articles: https://www.thecoresolution.com/free-learning-resources ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting