Episode 10: Protecting your participants, your team, and your organization, Kasey Canlas

Today, we’re speaking with Kasey Canlas, UX Research Operations Lead at Genesys. With new Data Privacy laws frequently emerging, such as GDPR and the more recent Schrems II court decision, it can be challenging to evaluate your research practice to see if current processes are compliant. Kasey will be speaking at ReOpsConf2022 where she will give actionable steps for the audience to take to build a secure data-privacy-compliant research practice, such as how to evaluate existing processes, what information needs to be documented, along with essential steps and best practices to add to your strategy.  Episode Transcript: Episode 10 ResearchOps Podcast - Kasey Canlas - Transcript