The Resonance Test 52: Danielle Ofri, Author of "When We Do Harm"

We need to talk about electronic medical records. Dr. Danielle Ofri certainly does. Why? The physician-author of the newly published volume, *When We Do Harm,* tells our Jonathon Swersey, on the latest episode of this podcast: “I was just tearing my hair out” because a patient requested a biopsy report and she spent nearly 45 minutes trying to extract it from the EMR. When Ofri says “now it falls on the clinicians to somehow find time to customize the EMR to make it workable,” you get a vivid sense of how EMRs contribute to physician burnout. Ofri, it turns out, has all kinds of strong opinions. Listen to this episode and you’ll learn, for instance, how *shame* functions in the world of medical error. (After making an error as a second-year resident, she says: “It took me 20 years till I could talk about and write about it.”) Ofri also discusses the naming of medicines, the common good and American healthcare, and what it’s like to practice medicine during the current pandemic and prepare for the next one. Attend to Ofri, *Resonance Test* listeners. When she speaks, she does good. Host: Kyle Wing Editor: Kyp Pilalas Producer: Ken Gordon