How LVMH is delivering stellar customer experience

The Retail Podcast by Vue.ai - A podcast by Vue.Ai | Retail Podcasts

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Today, we’re in conversation with Meruyert Zhanatkanova, Brand Manager at LVMH Perfumes & Cosmetics in Kazakhstan. We learn about her journey in the luxury maison, some of the culturally contextualised marketing campaigns that they undertook and how they’re ensuring excellent customer experiences in the face of rapid digitisation.