159: Why Help Scout Doesn't Want Your Customers To Know It's There - With Nick Francis

Nick Francis is the co-founder and CEO of Help Scout, a simple help desk product designed for small and medium-sized businesses. Help Scout was founded in April 2011 and now powers over 8,000 support teams in over 140 countries. The Show Notes •Help Scout •HelpU •Basecamp •SalesForce •Shopify •MailChimp •Gmail •TechStars •"Do More Faster: TechStars Lessons to Accelerate Your Startup" by Brad Feld & David Cohen •David Cohen on Twitter •Katie Rae on Twitter •Nick on Twitter •Omer on Twitter Enjoyed this episode? •Subscribe to the podcast •Leave a rating and review •Follow Omer on Twitter Need help with your SaaS? •Join SaaS Club Plus: our membership and community for new and early-stage SaaS founders. Join and get training & support. •Join SaaS Club Launch: a 12-week group coaching program to help you get your SaaS from zero to your first $10K revenue. •Apply for SaaS Club Accelerate: If you'd like to work directly with Omer 1:1, then request a free strategy session.