Maximizing Revenue Through Effective Self-Storage Call Center Management

Send us a textCori Garrod is an expert in contact centers. In this episode she discusses the importance of having a good call center for a self-storage business. She emphasizes the need for compassionate and knowledgeable staff who can provide excellent customer service. Garrod also highlights the importance of being ready to close a sale at every customer interaction, whether it's through a website, phone call, or in-person visit. And she shares the pros and cons of having an in-h...