Ep 001 The Service Operations Podcast - Preventive legal with Arunoday Ganguly

In this series of The Service Operations podcasts, we talk to our guests who are from different industries and functions like technology, operations, design, innovation, setting up and scaling . They have practical hands on knowledge and freely share their experience, strategies and the changing landscape to help you raise your level of Service Operations with ease. Many a times, it happens that we drag customer issues so much that it ends into a legal issue. In this episode, we talk about Preventive Legal with Arunoday Ganguly, Founder and Director of Cygal Systems which provides legal management consulting. Arunoday  has passionately provided business friendly legal advice for more than two decades at the Tata Motor Finance, Citi Bank, ICICI Bank and American Express. He shares with us what he believes we should do as Service Professionals to prevent legal hassles. Thank you for joining us in this conversation.