Ep 010 The Service Operations Podcast – Customer in the Startup Ecosystem with Ganga S

In this episode, I am speaking to Ganga about the customer in the Startup Ecosystem. Ganga’s collective corporate experience in the SME space in roles like sales, credit and policies has helped her contribute to the start-up eco-system and the family managed business community. She works closely with various stakeholders as a mentor for technology based early growth stage start-ups typically from start to scale. Ganga also trains, conducts workshops for start-ups and incubators on various aspects of business.  Ganga conducts workshops/teach at India's leading business for its family managed business program and mentors nextgen on business aspects. Ganga contributes to knowledge bank by conducting study and reports for organisations like CII Centre for Excellence, ISBA etc. She is currently pursuing doctoral studies in entrepreneurship from University of Mumbai. Link to the video podcast: https://youtu.be/I95X-BTdoNQ Thank you for joining us in this conversation Ganga S: linkedin.com/in/ganga-s-97521816 Satinder Kaur : linkedin.com/in/satinderkaurs About 'The Service Operations Podcast' This podcast is for all who have anything to do with Service Operations and want to take it to the next level. If you are looking to adding practical value to what you do or intend to do, you are at the right place. In this series of podcasts, we talk to our guests who are from different industries and functions like technology, operations, design, innovation, setting up and scaling. Our guests have practical hands on knowledge and freely share their experience, strategies and the changing landscape to help raise the level of Service Operations with ease. Here's the link to the free MasterClass on 'How to reduce complaints, FAST' https://satinderkaur.com/go/