Ep 024 The Service Operations Podcast – Customer Centricity and Leadership with Debashis Sarkar

Debashis Sarkar is the Managing Partner of Proliferator Advisory & Consulting, with clients in Asia, Africa, Europe, and the Middle East. He works closely with the C-suite on customer-centricity, organisational transformation and operational excellence. Link to the video podcast: https://youtu.be/EjzItwa_WoI Thank you for joining us in this conversation Debashis Sarkar: linkedin.com/in/debashissarkar Satinder Kaur : linkedin.com/in/satinderkaurs About 'The Service Operations Podcast' This podcast is for all who have anything to do with Service Operations and want to take it to the next level. If you are looking to adding practical value to what you do or intend to do, you are at the right place. In this series of podcasts, we talk to our guests who are from different industries and functions like technology, operations, design, innovation, setting up and scaling. Our guests have practical hands on knowledge and freely share their experience, strategies and the changing landscape to help raise the level of Service Operations with ease. Here's the link to the free MasterClass on 'How to reduce complaints, FAST' https://satinderkaur.com/go/