Ep. 155 - Human Element Series - Positively Influencing Behavior Change with Jessica Barker

This month Chris Hadnagy is joined by Dr. Jessica Barker. Jessica is an award-winning global leader in the human side of cyber security. She is Co-Founder and co-CEO of Cygenta, where she follows her passion of positively influencing cyber security awareness, behaviour and culture in organisations around the world. Jessica was also named one of the top 20 most influential women in cyber security in the UK and is the former Chair of ClubCISO. She is the author of the best-selling book Confident Cyber Security: how to get started in cyber security and futureproof your career AND co-author of Cybersecurity ABCs: delivering awareness, behaviours and culture change.   October 11, 2021. 00:00 – Intro  www.social-engineer.com     Managed Voice Phishing       Managed Email Phishing       Adversarial Simulations       Social-Engineer channel on SLACK       CLUTCH       www.innocentlivesfoundation.org    04:21 -  How did you get into cyber security?  06:48 – What were you researching before all that?  08:30 – How does human behavior influence technology?  10:00 – How has Covid-19 and the world scene impacted us when it comes to security?  14:26 – When we look on the internet at how aggressive people have gotten, and the anonymity has enabled people to be more terrible to each other, have you seen this aggression over the last 18 months affect security?  17:20 - Bullying  22:05 – Why is it looked at as “bad” to use bonuses when training people?  28:00 – What are the most positive ways to do it right?  32:37 – How would you suggest a company chooses the right “champion”?  36:26 – Finding Jessica on the web:  Twitter: @drjessicabarker  LinkedIn: https://www.linkedin.com/in/jessica-barker/  Instagram: @drjessicabarker  www.cygenta.co.uk  37:20 – Who is your greatest mentor?  Jane Frankland – business leader in cyber security  https://jane-frankland.com/in-security/  39:37 -  Favorite Books  Confident Cyber Security: How to Get Started in Cyber Security and Futureproof Your Career  Cybersecurity ABCs: Delivering awareness, behaviours and culture change  Human Hacking – Chris Hadnagy  Crime Dot Com – Geoff White  The Optimism Bias – Tali Sharot  Black Box Thinking – Matthew Syed  43:26 – Outro