Confessions Of An Employee Listener

Andy Goram speaks to Jo Coxhill, an internal communications expert and employee listener with a passion for improving organisational culture and employee experience. With a background in marketing and extensive experience in internal comms and engagement, Jo has a deep understanding of the nuances of workplace dynamics. In this episode Jo's focus on employee listening strategies, hybrid working, burnout solutions, and building inclusive workplace cultures enables her to share valuable insights of the good, the bad, and the crazy things she hears inside organisations. ----more---- Key Takeaways How effective employee listening strategies create a more engaged and productive workforce. How to make the most of hybrid working and enhance collaboration and productivity. How others are addressing workplace burnout and boosting employee well-being. The responsibility on leadership roles in driving employee engagement and satisfaction. ----more---- Key Moments The key moments in this episode are:00:00:10 - Podcast introduction 00:02:53 - Importance of Listening to Employees  00:09:41 - Role of an Employee Listener  00:11:45 - Motivation for Independent Consulting  00:13:46 - Positive Client Relationships  00:14:13 - Common Misconceptions about Employee Listening  00:16:47 - Employee Listening: Fashionable or Genuine Thirst?  00:21:35 - Pitfalls of Employee Listening  00:24:50 - Building Trust through Employee Listening  00:26:13 - The Hybrid Work Dilemma  00:27:30 - The Pitfalls of Employee-Led Hybrid Working  00:30:28 - EY's Framework for Hybrid Working  00:32:00 - Best Practices for Hybrid Working  00:37:24 - Impact of Hybrid Working on Burnout  00:40:18 - Rethinking Productivity and Work Hours  00:41:15 - The Importance of Productivity and Reshaping Work  00:42:04 - The Gold Standard of Leadership and Employee Listening  00:43:42 - Creating Harmony and Consensus in the Workplace  00:45:30 - The Power of Employee Listening  ----more---- Join The Conversation Find Andy Goram on LinkedIn here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jo Coxhill on LinkedIn here Follow Jo Coxhill on X here ----more---- Full Episode Transcript Get the full transcript of the episode here