Culture. The Real Differentiator

Why don't more organisations treat building an effective culture, like a strategic, commercial imperative? You still hear comments like, "We'll get to this culture stuff when we've weathered this storm." Frankly, I think that's nuts.  Not everyone thinks that way though.  In this episode, Andy Goram talks to Dan Dowman from Anthem, who believes that "culture is the only differentiator that really matters" because competitors can catch up with everything else. This conversation covers how culture, employee engagement and leadership directly affect the bottom line, and offers up practical advice on how to get the culture your organisation needs, not just put up with the one it has. ----more---- Key Takeaways How to develop an organizational culture that drives bottom line performance. Why culture is the only differentiator that matters. How to intentionally build the culture your organisation needs to be successful. What the leader's role is in building that culture.  The hidden costs of negative behaviour. ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky from the Inside 00:01:32 - The importance of culture in today's world00:03:01 - Making culture a strategic priority00:10:06 - Pitfalls of productivity optimisation00:14:02 - Disconnect in organisational values00:15:03 - Developing practical values for businesses00:16:22 - Personalising company values00:21:39 - Importance of company culture00:25:42 - Culture as a competitive advantage00:26:40 - Overcoming Resistance to Change 00:28:35 - The cost of workplace drama00:29:10 - The cost of poor culture00:32:18 - Addressing cultural decay00:35:01 - Honesty and integrity in setting company culture00:37:57 - The model of collective fluency00:42:33 - Practical culture transformation00:44:01 - Sticky Notes00:46:27 - Conclusion and Farewell ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dan Dowman on LinkedIn here Access the Anthem website here Find The Workplace Drama training mentioned here Take Dan's free harmony assessment here ----more---- Full Episode Transcript Get the full transcript of the episode here