Trust In HR: Balancing Humanity & A.I.

In this episode of Sticky From The Inside, Andy Goram welcomes Sarah Katherine Schmidt, HR strategist and author of "Getting HR Unstuck", to explore the pivotal role of HR in modern workplaces. They discuss three core themes: rebuilding trust in HR, reimagining performance management, and leveraging AI for strategic HR transformations. Sarah shares actionable insights, from embracing agile performance management to conducting friction audits, helping HR professionals and leaders navigate the crossroads of human connection and technological advancement. Whether you’re in HR or simply passionate about creating thriving workplaces, this episode delivers thought-provoking takeaways and practical advice. ----more---- Key Takeaways Trust equity in HR is fragile and can be built or depleted through transparency, fairness, and human-centered change management. Shifting from performance "management" to "enablement" fosters growth, minimizes risks, and empowers employees. Embracing AI as a tool to simplify processes and provide data-driven insights allows HR teams to focus on strategic, human-centric initiatives. Effective one-to-ones are not just tasks but rituals that build trust and belief in leadership. ----more---- Key Moments The key moments in this episode are: 0:00:10 – Introduction: Is HR at a Crossroads?0:03:55 – Meet Sarah Katherine Schmidt and Her Journey in HR0:08:35 – Trust Equity: Rebuilding Confidence in HR0:19:21 – Performance Management Missteps and How to Fix Them0:27:18 – The 12 Principles of Agile Performance Management0:31:41 – How AI Is Transforming HR Roles0:38:28 – Sticky Notes: Practical Advice for HR Leaders ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Sarah Katherine Schmidt on LinkedIn here Follow Peoplelogic on LinkedIn here Find the Peoplelogic.ai website here Find the "Getting HR Unstuck" e-book here Find the "Debunking AI Myths" e-book here Read Sarah's Blog comparing traditional and agile performance management here Read Sarah's Blog on agile performance management here Read Sarah's Blog on the role of employee experience in performance management here ----more---- Full Episode Transcript Get the full transcript of the episode here