68% (Scott Plyler, Meagan Nelan, Operational Performance)

Today’s SWAPA number is 68%. That was October’s On Time Performance, the lowest modern record for the month of October. By comparison, the historical average for October is 83%. It’s clear our operation is struggling.So today on the show, we’re going to talk to a couple of regular guests- SRC Chair Scott Plyler and SRC Analyst Meagan Nelan. They’re going to give us SWAPA’s assessment of the Columbus Day weekend meltdown, explain some of the root causes of our operational problems, and g...